Business & Co ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following personal information:
- Name, email, phone number and postal address
- Business details (when you list, buy or enquire about a business)
- Financial information relevant to a transaction (only with your consent)
- Communication records (emails, messages, call notes)
- Website analytics data (pages viewed, IP address, browser type, cookies)
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide brokerage services
- Match buyers with suitable business listings
- Conduct due diligence and prepare confidentiality agreements
- Send relevant updates, market insights and marketing material (you can opt out at any time)
- Comply with our legal and regulatory obligations
3. Disclosure of Information
We do not sell your information. We may share it with:
- Vendors and buyers (only with your express consent and after a signed NDA where applicable)
- Professional advisors (accountants, solicitors, valuers) involved in a transaction
- Regulatory bodies where required by law
- Service providers (email, CRM, hosting) that help us operate the business — bound by confidentiality
4. Confidentiality
5. Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure. This includes encrypted file storage, secure email, password protection and limited internal access on a need-to-know basis. However, no system is 100% secure — you provide information at your own risk.
6. Cookies & Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand visitor behaviour and improve our services. You can disable cookies in your browser settings, although some functionality may be affected.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to ask us to correct any inaccuracies. Contact us at hello@businessandco.com.au to make a request.
8. Marketing Opt-Out
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
9. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us first. If unresolved, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page with the "Last updated" date.
11. Contact Us
Business & Co — Business Brokers
5/52 Burelli St, Wollongong NSW 2500
5 Blake Street, Kogarah NSW 2217
Email: hello@businessandco.com.au